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Exclusive Session for Chief Talent Officers: Collaborating on Commonalities
12:30 PM - 1:00 PM CDT
As the landscape of talent management rapidly transforms, chief talent officers are adapting to emerging trends and challenges, navigating the complexities of a dynamic workforce landscape and driving strategic initiatives to attract, develop and retain top talent, all with the business bottom line in mind.
For this special session, exclusive to chief talent officers and equivalent roles, we want to hear from you! What is your biggest concern for 2024 and beyond? What is most top of mind for you as we navigate the current landscape?
We invite you to submit a question or talking point to be considered for discussion during this insightful and candid session among our panel of chief talent officers.
Catherine Hébert
Chief Talent Officer
interRent
John Heun
Chief Talent Officer
GXO Logistics, Inc.
Michelle Rasmussen
Corporate Director Human Resources
Miller Integrated Solutions
Welcome Address
1:00 PM CDT
Kick off the day with a rousing welcome address, priming attendees for the cutting-edge dialogues ahead.
Speaker
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Keynote Address - Talent, the Science and the Art – The Practical Application of Both our Heads and our Hearts
1:00 PM - 2:00 PM CDT
As we venture beyond talent trends, success will require more than just a surface-level understanding. It will take the analytical precision of an astronomer, the creative vision of a sculptor, the meticulous attention to detail of a clockmaker and the adventurous spirit of a pioneer – all just to chart a course ahead!
Fortunately, we have a wealth of scientific research in talent acquisition, development and performance to guide us. Equally important are the insights of experienced practitioners who balance the strategic needs of their organizations with the aspirations of their talent communities.
In this session, we will explore the critical intersections and productive tensions that emerge when our goal is to optimize organizational success through our talent toolkits, offering participants a deeper understanding of navigating these complexities successfully, leveraging their heads and hearts.
Speaker
Adam Hopewell
Global Head of HR & Talent
Behavox
Talent Sprint - Thriving Through Change: Building Resilient Talent
2:00 PM - 3:00 PM CDT
In this Talent Sprint, we’ll explore the strategies and practices essential for fostering organizational and individual resilience in the face of unprecedented change. Our presenters will discuss aligning talent strategies with evolving technological landscapes, leveraging AI in talent management processes and adapting to the challenges and opportunities of remote work environments.
During these back-to-back, TED-talk-style, 20-minute presentations, we'll learn how to cultivate a culture of adaptability and build a workforce equipped to thrive amid ongoing transformation.
Takeaways:
- Leveraging AI in talent management processes and adapting to the challenges and opportunities of remote work environments
- Cultivating a culture of adaptability
- Practices for building resilience among a change-fatigued workforce
2:00 PM - 2:20 PM CDT - FASTtalk: Coach. Everyone.
For over a decade now, employees have been asking their employers to offer them more career development opportunities to help them build resilience. While frustration has abounded on what this even means — HR organizations have provided employees access to learning content, mentoring, networking, skilling, reward programs, etc., to satisfy these needs — employees are still clamoring for this. This session will focus on why we believe making 1:1 coaching available to everyone is the answer to those career development desires — helping you build greater organizational resilience. And it needn't break the bank! This 1:1 development meets employees where they are and can center around whatever they want — personal or professional — which will unlock the success of all employees in your organization, driving greater resilience throughout. There are ways to do this that drive tangible ROI... and are more affordable than you think.
Speaker
Chris Harrisgton
SVP, Customer Success
Randstad RiseSmart
2:20 PM - 2:40 PM CDT - FASTtalk: Optimizing Human Potential: Neuroscientific Insights for Resilient and Adaptive Teams
In this presentation, Kylie Ensrud will explore how understanding the human brain can optimize potential in the workplace, fostering teams that are adaptable and resilient in the face of change. She will introduce key neuroscientific concepts such as neuroplasticity and the Yerkes-Dodson Law, highlighting their relevance to learning and performance. Ensrud will delve into practical applications, including fostering a growth mindset, continuous learning, emotional regulation and the importance of social connections. Attendees are provided with actionable strategies to create psychologically safe environments, leverage cognitive diversity and offer effective feedback and recognition. Using real-world examples, she will illustrate the successful application of these principles, allowing attendees to harness these insights to build high-performing, resilient teams.
Speaker
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Dr. Kylie Ensrud, Ed.D, SPHR, SHRM-SCP, CPCO
Chief People Officer
DataVizion
2:40 PM - 3:00 PM CDT - FASTtalk: From Resistance to Resilience: Using Marketing Strategies to Win Hearts and Drive Change
In this session, Loren Blandon reveals how HR can tap into the marketing playbook to create a truly agile and resilient workforce. Drawing from the strategies that drive the world’s most adaptive consumer brands, Loren will show talent and HR leaders how to rethink change management through a customer experience lens. By applying the fundamentals of CX and brand strategy to understand employee motivations, behaviors and unique journeys, our teams can build a culture of resilience that thrives in the face of constant change. Expect fresh, actionable insights that will help you boost engagement and buy-in and design a workforce that's not just surviving, but evolving with the demands of a rapidly shifting business landscape.
Speaker
Loren Blandon
Global Head of Organizational Development
VML
Talent Sprint - Roundtable Discussion
3:00 PM - 3:30 PM CDT
All FASTtalk presenters will convene on stage for an insightful roundtable discussion, offering a platform for exchanging ideas, sharing perspectives and engaging in thoughtful discourse. Through this collaborative dialogue, they'll inspire, inform and provoke meaningful reflection among the audience, fostering a deeper understanding of the session topic, Thriving Through Change: Building Resilient Talent.
Speakers
Chris Harrington
SVP, Customer Success
Randstad RiseSmart
Dr. Kylie Ensrud, Ed.D, SPHR, SHRM-SCP, CPCO
Chief People Officer
DataVizion
Loren Blandon
Global Head of Organizational Development
VML
Panel Discussion - Beyond Titles: Embracing The Skills Revolution
3:30 PM - 4:30 PM CDT
Join us for a thought-provoking panel discussion exploring the transformative shift from focusing on traditional job titles toward a skills-based paradigm. Our panel of experts will explore what that journey can look like, as well as the advantages, challenges and implications of prioritizing skills over job titles in talent acquisition and development. Gain valuable insights into how organizations are redefining talent pipelines, embracing agile workforce models and fostering a culture of continuous learning to adapt to the rapidly evolving demands of the modern workplace.
Takeaways:
- From titles to skills: What does the transition entail?
- Advantages, challenges and implications of prioritizing skills over job titles
- The effect of the “Skills Revolution” on the field of talent management
Moderator
Lowell Doringo
Director of Leadership Learning & Development
CrowdStrike Inc.
Panelists
Ashley Patterson
AVP-Enterprise Training & Talent Management
Grange Insurance
Britton Bloch
Vice President, Talent Acquisition Strategy & Recruiting
Navy Federal Credit Union
Haley Harbaugh
Director, Learning and Education
Bloom Healthcare
Welcome Address
10:00 AM CDT
Kick off the day with a rousing welcome address, priming attendees for the cutting-edge dialogues ahead.
Speaker
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Courageous Conversation - Diversity, Equity & Inclusion in Flux: A Conversation on Priorities and Leadership
10:00 AM - 11:00 AM CDT
Join us for a riveting conversation on the current state of diversity, equity, inclusion and belonging initiatives in organizations. In the aftermath of the explosive heightened focus on DEIB during 2020-21, our experts will explore how some leaders’ priorities have shifted and the implications of this change, particularly for talent management professionals. While DEIB may have fallen in priority for some organizations, there remains a pressing need for effective leadership in this area, especially as many DEI-specific leaders have faced job cuts or transitions. Our discussion will take an in-depth look at how leaders are choosing to address the questions and implications around DEI, how efforts and communications should be incorporated into organizational culture, and where companies may be missing the mark. Join us as we examine the challenges, opportunities and complexities of DEIB in today's workplace.
Takeaways:
- Shifting priorities around DEIB
- Talent leaders’ role in developing and communicating DEIB-related strategy
- What’s next in 2024 and beyond
Speakers
Christyl Lucille Murray
Executive Director Human Resources, Wealth Management Client Segments
Morgan Stanley
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Frank Gonzalez
Director of Equity, Inclusion and Belonging
Yum! Brands
Talent Sprint - Learning Our Way Through It: Experimenting with AI and Emerging Tech
11:00 AM - 12:00 PM CDT
In this Talent Sprint, we’ll dive into the transformative impact of AI and emerging technologies on talent management — and how talent leaders are learning as they go. Discover how these cutting-edge advancements are reshaping traditional practices and revolutionizing the way we approach talent acquisition, development, retention and more. From AI-driven recruitment tools to predictive analytics for talent forecasting, learn how technology can be used to streamline processes, enhance decision-making and drive efficiencies across the talent management spectrum. During these back-to-back, TED-talk style, 20-minute presentations, we’ll explore practical insights to leverage AI and emerging tech effectively, empowering you to stay ahead in the rapidly evolving landscape of talent management, optimizing your efforts and driving organizational success in the digital age.
During these back-to-back, TED-talk-style, 20-minute presentations, we'll learn how to cultivate a culture of adaptability and build a workforce equipped to thrive amid ongoing transformation.
Takeaways:
- How AI is reshaping traditional practices and revolutionizing the way we approach talent acquisition, development, retention, etc.
- Tips for leveraging AI and emerging tech from leaders who are experimenting and iterating.
- How talent leaders are tackling the unknown and learning from successes and setbacks.
11:00 AM - 11:20 AM CDT - FASTtalk: The Nexus of People and Technology in The Future of Work
Is your company and talent strategy ready? Researchers espouse that by 2030, advancing technologies like automation and artificial intelligence will displace over one hundred million people globally. As traditional roles fundamentally change or are rendered obsolete, new roles will emerge with greater emphasis on human-centered power skills as people and technology work together to achieve business outcomes.
In this talk, we will explore how the future of work trends are changing the talent landscape and the strategic imperatives needed to effectuate a future-ready workforce.
Speaker
Dr. Adri Maisonet Morales, EdD, MBA, MSOP, PMP
Vice President, Talent Management
Blue Cross Blue Shield of North Carolina
11:20 AM - 11:40 AM CDT - FASTtalk: Harnessing Artificial Intelligence (AI) to Accelerate Your Career
Join Cole Bastian, senior director of learning and culture at HOA Brands and co-founder of ABCDEs of Learning, for an engaging and insightful session to transform how you view and use artificial intelligence professionally. With more than 13 years of experience in the learning, coaching and behavioral science fields and a master's in industrial organizational psychology, Cole brings a wealth of knowledge and firsthand experience in integrating AI into the talent and learning space.
In this session, Cole will guide you through the emotional landscape of adopting AI, addressing the common fears and hesitations that often accompany introducing new technologies. Through the lens of the FAC Model — feasibility, appeal and change — you'll learn how to reframe your perspective on AI and focus on its potential to enhance, rather than disrupt, your role. One key takeaway from this session is the innovative concept of "AI interns." Cole will show you how to delegate mundane, repetitive tasks to AI, freeing your time for more strategic, creative work. You'll discover practical examples of AI applications in the workplace, from data analysis and interview scheduling to content creation and talent recruitment.
But this session isn’t just theoretical. You'll dive into compelling statistics highlighting AI's impact on productivity — like how automating repetitive tasks can save you 30 percent of your time and how AI could boost productivity by up to 40 percent in specific industries. Cole will also address the concern of AI replacing jobs, providing insights into how AI is more likely to evolve job responsibilities rather than eliminate them.
By the end of the session, you’ll leave with a tangible action plan. Cole will guide you through a practical exercise to identify one task in your daily routine that can be automated using AI, helping you reclaim valuable time and focus on higher-value activities.
This session is designed to empower you to embrace AI not as a threat but as a powerful tool to drive your career forward. Whether you're an AI novice or already experimenting with AI tools, you'll gain actionable insights and strategies to harness AI effectively in your work. Don’t miss this opportunity to reshape your approach to AI and unlock new levels of efficiency and innovation in your professional life.
Speaker
Cole Bastian
Sr. Director, Learning & Culture
HOA Brands
11:40 AM - 12:00 PM CDT - FASTtalk
Speaker
Michelle Rasmussen
Corporate Director Human Resources
Miller Integrated Solutions
Talent Sprint - Roundtable Discussion
12:00 PM - 12:30 PM CDT
All FASTtalk presenters will convene on stage for an insightful roundtable discussion, offering a platform for exchanging ideas, sharing perspectives and engaging in thoughtful discourse. Through this collaborative dialogue, they'll inspire, inform and provoke meaningful reflection among the audience, fostering a deeper understanding of the session topic, Learning Our Way Through It: Experimenting with AI and Emerging Tech.
Speakers
Dr. Adri Maisonet Morales, EdD, MBA, MSOP, PMP
Vice President, Talent Management
Blue Cross Blue Shield of North Carolina
Cole Bastian
Sr. Director, Learning & Culture
HOA Brands
Michelle Rasmussen
Corporate Director Human Resources
Miller Integrated Solutions
Keynote Address - Leveraging Positive Psychology Tools to Build Individual & Team Resilience
12:30 PM - 1:30 PM CDT
Leading change and rethinking traditional approaches to talent management in today’s VUCA world requires tremendous effort, creativity and agility. Over time, this work can be overwhelming and may even put talent leaders at serious risk of burnout. In this session, we will discuss how talent leaders can leverage positive psychology tools to help them withstand the pressures of the role and prepare themselves for long, successful and rewarding careers in the talent space. Drawing on current research, including a newly developed, five-pronged leadership model, participants will learn how to drive individual and team success by ensuring psychologically safe spaces where all team members will learn together, embrace mistakes as learning opportunities, stay engaged and perform at the highest level.
Speaker
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Dr. Milana L. Hogan
Chief Talent Officer
Sullivan & Cromwell LLP
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